Emmy Jandernoa, Broker/Owner, licensed since 1999. I started my Real Estate career in 1997 as an assistant in Kalamazoo Michigan while getting my BBA from Western Michigan University. After getting married and traveling, we settled down in Grand Rapids Michigan in 2003. After a year back in Real Estate I became an agent in a Brokerage's Relocation Dept. There I gained not only Relocation knowledge but due to the "crash" also learned how to manage & sell REO properties. After having two sons I entered Management & Operations of a Brokerage. All of the above experiences and knowledge have led to me starting Agent Concierge Services in August 2017.
Kelly Withrow runs the day to day operations of Agent Concierge Services. She brings 20 years of experience and knowledge from the variety of positions she has held in the Real Estate industry. Kelly has been both a Branch Admin at a Brokerage and also has worked as an agents personal assistant. There she has gained knowledge of not only what agents need throughout the process but what the board and brokerages are looking for as well. Kelly has an accounting background and enjoys paying attention to detail.
Meghan Shaver is a Transaction Manager who is passionate about helping others. With an extensive background in insurance billing, attention to detail is her biggest strength. With her family, they moved from Colorado in 2009 and now enjoy all that Michigan has to offer. Some of her hobbies include snowboarding, gardening and golfing. Meghan is a licensed realtor in Michigan and continues to gain knowledge in this industry.
Amy Liermann brings a varied management background to her work. She has served as a Director for a childcare program, as an Account Manager for a MI adoption agency and as a Production Manager for a music festival Company. In their early years and while raising 2 sons, Amy and her husband opened and managed a fine-dining restaurant in the mountains of Estes Park, CO. She also has small business experience, working part-time as an artist and occasional designer. Amy has a passion for real estate, especially for historic houses. She and her husband have renovated 2 vintage homes in the Kalamazoo area and are currently working on house number three. Originally a Midwesterner, Amy has lived in several regions of the country but she and her family have called MI home, since 2002.
Kate Vespucci is a flexible and personable professional with an eye for detail and a “whatever it takes” attitude. For 10 years she served as an operations manager for a major retail brand before transitioning into the real estate industry as a Property Preservation Coordinator. Since relocating to Michigan in early 2019 from North Carolina, she has jumped into an assistant role, specializing in transaction management. She and her husband are enjoying exploring Michigan and the Midwest region with their two kids and dogs. Kate has loved a great home renovation and DIY project for as long as she can remember. She and her husband enjoy spending time working on home improvements and woodworking projects. Kate aspires to someday own a small farm.
Glenna Novack brings a professional background and desire to help agents to her role as transaction manager. She is originally from the metro Detroit area where she worked in the legal field, but moved to west Michigan in 2018 and became a licensed Realtor shortly afterward. She has experience as an agent, a brokerage liability adviser, an ISA and a brokerage administrator. With her extensive knowledge, attention to detail and fondness for organization, Glenna excels in helping agents achieve their goals and grow their business. She lives on the north side of Grand Rapids with her husband and four dogs, and they support animal rescue groups across the state. They also enjoy traveling and take an international trip every year, which allows her to check out housing markets and building styles across the globe.
Our hearts and passion reside within the Real Estate Industry. We have a desire to help others achieve their goals by lending a helping hand. How can we help you?